SPRING/SUMMER COLLECTION

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shipping

You are responsible for entering the correct delivery address for your package. Any returned packages will be subject to returned shipping fees.

Please note that if you do not enter the correct billing address that is on file with your bank, we will not ship your order until further verification is obtained. This is to prevent credit card fraud and protect us and our customers. 

We are not responsible for packages once they have been delivered to your mailbox or left at your address. Please make sure you are shipping to a secure location

PROCESSING TIME

Orders are quickly processed and sent within 5-10 business days (unless stated otherwise on your item description). You will receive an email with a tracking number once your item has shipped. 

 

Return policy



Return Policy

we will accept returns of unworn
clothing items with original tags and clear garment packaging with SKU label
. We do
not
 accept exchanges of any kind.

Return requests must be
initiated within 7 days (the first day of the return window
starts the day tracking shows delivered status) of receiving all items in the
order and shipped back to us within 7 days of submission to qualify for a full
refund.

If it is a split package order, it
will start from the time of the final package delivery date and time.

Final
sale and non-returnable categories:

*SWIMWEAR

*BODYSUITS

*INTIMATES

*JEWELRY

*FACE MASK

*BEAUTY


Cancellation

Order Cancellation Policy

An
order cannot be canceled if it's already in processing status or shipped.

An order can usually be
canceled within 24 hours of purchase, but it is not guaranteed. If an order can
be canceled, you will see a "Cancel Order" button available.

If you do not see the
"Cancel Order" button, your order is already being processed. Please
note the warehouse works as quickly as possible to get you your items, so the
grace period is brief.

We recommend you to
align your cancellation policy with ours and advise your customer to initiate a
return for any unwanted items once they receive their package within 7 business
days. Please refer to our returns 
article for more information.